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The City reminds motorists that the National Department of Transport’s requirement of providing proof of address when applying for a motor vehicle licence disc renewal, is a yearly obligation. Read more below:

Residents are reminded to bring along proof of address when renewing their motor vehicle licence. Proof of address includes, among others, a utility bill issued by the municipality, a telephone account, and retail shop account (provided that it is not older than three months).

For a full list of acceptable documents that constitute proof of address, residents may visit:
· http://www.capetown.gov.za/Family%20and%20home/transport-and-vehicles/vehicles-and-driving/vehicles-licences
· https://www.westerncape.gov.za/general-publication/new-verification-requirements-motor-vehicle-or-driving-licence-transactions

Vehicle fleet owners are required to provide proof of address only with a first transaction or service as per the Electronic National Administration Traffic Information System (eNaTIS) that they apply for.

Motorists are required to scan their proof of address and identity documentation and to send it as an attachment if they choose to make an online application for a vehicle licence disc renewal.‘It must also be noted that traditionally November and December are the busiest months for municipal services and accounts. As such, high customer volumes may be experienced with online applications as well as in-person applications which are done at the various customer walk-in centres across the metro.

‘We will do everything that we can to increase our staffing complement during this time, both at the walk-in centres and for our online services. It is therefore very important that customers have all of the required documentation with them when they apply for licence disc renewals to prevent any additional delays,’ said the City’s Executive Deputy Mayor, Alderman Ian Neilson.

Vehicle licence disc renewal notices are being issued by post and contain all of the relevant information, such as the renewal date (including the 21-day grace period that motorists receive after expiry of their licences), the documents required for proof of address, and the amount owing for the disc renewal. It remains the duty of the vehicle owner to renew the licence before it expires.

As always, the City asks motorists to act proactively to ensure that the necessary arrangements are made and to renew discs online where possible. For online services, residents should please visit http://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence

An online licence application takes approximately 14 days from the date of application to receiving it in the post, so residents must please bear this in mind and act in a timeous fashion.

For enquiries, residents should please e-mail: help.uces@capetown.gov.za

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