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The Commando Hall in Westlake was a hive of activity yesterday during a service delivery expo hosted by the Mayoral Committee Member for Area South, Councillor Eddie Andrews, and various City departments. Read more below:

The City of Cape Town’s latest Organisational Development and Transformation Plan expo took place at the Commando Hall in Westlake yesterday, 12 September 2017. This forms part of the City’s roadshows to bring important services directly to the community and to engage with residents about issues affecting them.

In addition to speaking to residents at the expo, Councillor Andrews did a walkabout in the area to raise awareness about the need to save water. He joined a water conservation officer in demonstrating the use of waterless car-wash products to a local business.

‘It was heart-warming to see that so many residents attended the expo. The interaction with officials helps to give City departments a better understanding of the needs of the community and will ultimately improve service delivery to our residents. I would like to encourage residents who could not attend the expo to be part of future engagements. Active participation by our residents will help the City to build an organisation that is more customer-focused,’ said Councillor Andrews.

More than 200 residents registered for the first time on the City’s housing database, while other residents were assisted with housing database queries. The City’s Fire and Rescue Service presented some community members at the roadshow with certificates for their participation in a two-day fire awareness safety course.Some of the other City departments on hand included Environmental Health, Solid Waste Management, Traffic Services, Recreation and Parks, Library and Information Services, as well as a SmartCape desk where residents were assisted in accessing the internet.

Councillor Andrews also stressed the importance of collaborating with non-profit organisations (NPOs) to address substance abuse. He highlighted the City’s substance abuse clinics, while the Social Development and Early Childhood Development display raised awareness about foetal alcohol syndrome.

Women of Westlake, an NPO in the area, had a display table at the expo showcasing their role in the community.

‘The ODTP expo is an opportunity for various NPOs to build relationships with City departments. In this regard we have connected the mobile play unit with Women of Westlake and City teams will come out and support the NPO.

‘Engaging with the community creates a platform where the City not only provide services, but also where we can learn from each other by sharing knowledge and expertise. It’s about creating an enabling environment for opportunities and services that will assist the City to become an even more effective local government with a customer-centric approach. Essentially, this is what the ODTP is about,’ added Councillor Andrews.

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