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The City’s clean-up of its job seeker’s database has involved placing nearly 170 000 calls and sending 300 000 bulk SMSs to reach dormant job seekers. Read more below:

The City of Cape Town has been hard at work refreshing its Expanded Public Works Programme (EPWP) job seeker’s database. This includes tracking down individuals who have not updated their details in more than a year as they are required to do.

Currently, just more than 400 000 individuals are registered on the City’s EPWP database. The clean-up is being done in phases and the last phase involved calling 168 189 job seekers and sending out bulk SMSs to more than 300 000 job seekers to ensure maximum reach.

The findings are outlined below:

Voicemail reached 97 718
Still interested in employment 26 850
Number out of service 23 018
Removed from database 18 803
Numbers to call back 1 800

Scores of job seekers have responded to the SMS campaign by reporting to their local subcouncil offices to update their details. The next phase of the clean-up will involve going door to door to track down the approximately 120 000 individuals whose numbers were on voicemail or whose numbers are no longer active.

‘While it is the responsibility of a job seeker to keep their details updated, this audit will benefit job seekers and the City. By doing this exercise, we are bringing those dormant individuals back into contention for work opportunities, but we’re also able to remove people from the database who may have found employment elsewhere, moved to another town or suburb, or who may have passed away,’ said the City’s Mayoral Committee Member for Social Development and Early Childhood Development, Councillor Suzette Little.

The database clean-up coincides with the revision of the City’s Job Seeker’s Policy. The policy covers aspects like eligibility for EPWP work opportunities, registration and recruitment of job seekers, regulating the exclusion period for job seekers who have had a work opportunity to ensure fairness, and making the database available to other government departments and the private sector.

‘I am very excited at the prospect of possibly opening up the database to the private sector and other government departments. Should this be incorporated into the revised policy, employers will have access to potential employees who have already been screened for basics such as skill level and identity checks. But then we have to ensure that our database is up to date to improve the odds of job seekers finding employment and improving their family’s prospects,’ added Councillor Little.

Job seekers are encouraged to visit their local subcouncil office and update their details to assist the City in the finalisation of its database audit.

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