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The City of Cape Town urges qualifying senior residents as well as beneficiaries of disability grants or pensions to register for a rates rebate. Read more below:

This year the City has budgeted R2,5 billion in total to help our more vulnerable residents with rates- and indigent relief.

R1,4 billion has been set aside for rates rebates alone. The City would therefore like to ensure that all qualifying property owners have the opportunity to make use of this form of financial assistance. Senior residents (60 years and older) as well as recipients of a disability grant or pension could qualify for rates rebates ranging between 10% and 100%.

The upper limit of total household income for these two categories has also been raised to R15 000 per month.Property owners who registered for financial relief in the past must re-register to prove that the circumstances that enabled them to benefit from the policy still apply. The rebates start from the date that the City receives applications and remain valid until the end of June next year.

The rates rebates for previously registered beneficiaries expired yesterday, 31 August 2016. The City has, however, extended the registration period for rebates to 30 November 2016.

The City has policies and processes to assist property owners who are experiencing difficulties in paying their accounts. The options available are:
· Affordable payment arrangements

· Indigent registration – provided that the total household income is not more than R6 000 per month

· A once-off debt write-off, which would entail a 100% rates and refuse rebate on the provision that a prepaid electricity meter and a Water Management Device (WMD) is installed, free of charge, for those whose gross total household income is R4 000 or less per month

· Rates relief for senior residents and residents of any age who are receiving a disability pension/grant if their total household income is R15 000 per month or less. The rates rebate would be based on their level of income

· Application by property owners for rates and refuse rebates per household income bracket of:

R4 001 to R5 000: 75% rates and refuse rebate

R5 001 to R5 500: 50% rates and refuse rebate

R5 501 to R6 000: 25% rates and refuse rebate

‘We urge those who have registered before, but whose application forms we have not yet received, to contact us as soon as possible. We know that many property owners are facing financial pressures, which makes it difficult to pay municipal accounts. Getting behind on payments is not sustainable. Ignoring a problem only causes more stress and despair. Come and talk to us and we will do our best to assist,’ said the City’s Executive Deputy Mayor, Alderman Ian Neilson.

Rebates are also available to bona-fide non-government organisations, public benefit organisations, health and welfare institutions, educational institutions, historical monuments, charitable institutions, sporting bodies, cultural institutions, youth development organisations, and animal protection organisations.

For more information on how to apply for the rebates, residents should please contact the City’s Call Centre on 0860 103 089 or visit their nearest municipal office.

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