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Cape Town is in a water-scarce region so at all times, but especially during this water crisis, we need to use water sparingly. We thank those residents and businesses who are doing their best to save water but we are still missing the usage target of 800 million litres a day. Read more below:

The City of Cape Town’s Water Inspectorate and law enforcement officers continue to perform regular water blitzes to educate residents about Level 3b restrictions and water usage.

During operations which took place in Constantia, Meadowridge, Wynberg and Bergvliet earlier this week, City officials sought to (among others) encourage borehole users to stick to the watering days and times that apply to municipal water use.

Other operations have been performed across the metro while today, 11 February 2017, inspectors are active in the Somerset West area.

Officials have also been engaging borehole users on the importance of saving water.

The City will be lobbying for the National Government to more tightly regulate this resource as more and more residents elect to explore groundwater extraction for domestic use. Unfettered use of this resource is not sustainable. The City encourages the responsible use of borehole water to offset the use of potable water for non-essential purposes such as irrigation.The blitz operation, which is part of the City’s regular water enforcement operations to ensure adherence to Level 3b water restrictions during this time of drought, found that many borehole users were watering their vegetation after 09:00. After this time of day, evaporation is generally seen to increase which makes watering less effective and wastes the resource.

The City also checked on whether its own infrastructure was being run in accordance with the water restrictions and looked for leaks or blockages.

‘Regular enforcement operations are happening on a daily basis across the city in all suburbs and within the resources that the City has available, considering that it supplies close to one million customers.

‘Furthermore, the City is engaging with the top 20 000 high-usage domestic, commercial and government consumers to warn them of their high consumption and to urge them to drastically reduce their consumption. It must also be noted that every suburb has high water users.

‘This week, the City’s Executive Mayor, Patricia de Lille, continued calls to the commercial sector and government departments. She issued stern warnings and pleas asking them to work with the City to reduce consumption for the sake of all residents. Soon the Mayor and “shadow mayors” (area-based mayoral committee members) will personally visit a handful of our biggest water users in all sectors,’ said the City’s Mayoral Committee Member for Informal Settlements, Water and Waste Services; and Energy, Councillor Xanthea Limberg.

A total of 227 fines and 385 warnings have been issued since water restrictions came into effect.

In terms of policing, contraventions can result in a spot fine of up to R5 000, escalating up to R10 000 on conviction, or possible jail time for serious and repeat offenders. Spot fines can only be issued if the resident is caught in the act. In other cases, a contravention notice (i.e. warning notice) will be issued.

Residents can contact the City via email to for queries or to report contraventions (evidence should be provided to assist the City’s enforcement efforts) or they can send an SMS to 31373.

For further information, residents should please visit the water restrictions page on the City’s

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