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The City of Cape Town’s list of the top 100 water users is accurate. The City stands by the integrity of its data. The information released, i.e. the streets in which the top 100 users reside, is correct.

The top 100 list is based on the actual water readings. The City’s Water Inspectorate is currently inspecting the various properties on the list and engaging with property owners.

According to our records, not one of the households reported a leak through the City’s many channels or sought any kind of assistance from the City.

It must be borne in mind that the responsibility lies with residents to monitor their water bills, to identify leaks – even if these emanate from underground pipes on their property – and to have them repaired. Leaks constitute consumption: the bigger the leak, the higher the consumption. The City is only mandated to maintain the pipes up until the boundary of privately owned properties.

The City’s mayor, deputy mayor, mayoral committee members, and water inspectors will continue to engage with high water users in all sectors, including business and residential.

If a resident detects a leak on their premises, they are encouraged to apply for a rebate from the City.

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