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Residents of Bishop Lavis welcomed the opportunity to engage with the City’s representatives at the latest Organisational Development and Transformation Plan (ODTP) roadshow held yesterday, 10 August 2017. More than 200 residents made their way to the Bishop Lavis Civic Centre to access the City’s services close to home. 


The City of Cape Town’s Mayoral Committee Member for Area Central, Councillor Siyabulela Mamkeli, presented the ODTP to residents in Bishop Lavis and explained what it meant for them in terms of enhanced service delivery. Residents were also able to engage with the City’s representatives at the service delivery expo held yesterday.

Councillor Mamkeli was clear that, in line with the ODTP, it is time for government to go out to the people and not vice versa. He explained that the time has come for communities to hold their public representatives accountable for service delivery.

Housing was high up on the list of queries raised by residents at the expo yesterday. A large number of residents made use of the opportunity to ask about housing opportunities and add their details to the housing database. A number of residents also engaged with Metro Police in terms of how and where to report crime.

‘I am pleased that local residents took time out to visit the expo and access the City’s services and information that was available. I urge residents to make use of the opportunities presented to them at these roadshows. We found that our library services stand proved popular at the expo. As parents we cannot over-emphasise the importance of education for our children. A number of the City’s libraries have been upgraded in order to provide a valuable service to our children, therefore I urge you to enrol your children at the local library,’ said Councillor Mamkeli.

The City outlined the Expanded Public Works Programme opportunities that are available and residents were asked to register on the City’s database at the subcouncil offices in order to take these up.

‘I would like to emphasise the need for good working relationships between the City officials, our service delivery champions, and the communities who are our customers, in ensuring we treat each other with respect and dignity. This can be achieved when we adhere to the City’s values of service excellence, by being accountable and accessible, building trust and serving our customers with integrity,’ said Councillor Mamkeli.

The area-based service delivery model includes roads infrastructure, health services, and sports and recreational services, among others. It is not just about basic services like water, electricity, and sanitation.

‘It is no longer business as usual at the City of Cape Town. The City’s transformation plan is enabling us to bring local government closer to our communities as we work towards becoming a more customer-focused organisation. I am committed to continuing my engagements with the community and stakeholders of this area to make a difference. I would also like to acknowledge the ward councillors and thank them for working with me to enhance service delivery for our residents in Bishop Lavis. Working together will help us to be even more successful. It was heart-warming to see residents in Bishop Lavis getting excited about the ODTP and embracing it,’ added Councillor Mamkeli.

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