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The Transport and Urban Development Authority urges residents and those registered on the City’s housing database to be aware of fraudsters posing as community representatives. The fraudsters make false promises to prospective housing beneficiaries, and often take money under the pretence of speeding up housing processes. Read more below: 

Fraudsters posing as community representatives are active across Cape Town, but tend to target areas where the City of Cape Town is set to commence with new housing developments. Residents are advised to exercise caution and not to hand over any cash if solicited.

‘We’ve heard about fraudsters who are targeting residents living in Retreat. They pose as community representatives and arrange so-called community meetings for those registered on the City’s housing database, or for those still wanting to register. They often ask a cover charge from those attending the meetings, and promise to give those who pay preferential treatment in the allocation or building of new houses. I want to assure residents that we will never ask money in exchange for a housing opportunity. The moment somebody makes such an offer you should know that the person is a fraud,’ said the City’s Mayoral Committee Member for Transport and Urban Development, Councillor Brett Herron.

The City allocates housing opportunities to those who are registered on the housing database, and in accordance with our allocation policy (please see

‘Nobody can jump the queue on the waiting list for a house. Residents should be aware of opportunists offering special advice and operating in areas under the guise of providing housing to those registered on our housing database. We always advertise community meetings about future housing developments in an official manner with the City logo on the advert. City officials manage these meetings, not community members. We will never charge money for entry to these meetings, or for names to be added to a housing list. I once again want to urge residents from Retreat to be extra cautious as we have been told that fraudsters are operating in this area of late,’ said Councillor Herron.

To qualify for housing opportunities, residents must be registered on the City’s housing database. Those who are already registered must regularly update their personal details. See below for further information on housing database queries:

  • To find out whether you are registered on the City’s housing database, send an SMS with your ID number followed by a space and your surname to 44108
  • Those registered can verify their status online at:
  • If you are not on the database, you can apply online by clicking on the same link ( as above and provide your full names and ID number; marital status; full names of children and their ID numbers; full address; and details of any special needs within the household
  • You can also visit any housing office, or contact the call centre on 021 444 0333 to update your information, or to register on the database

‘I want to urge residents who have been approached by these fraudsters to please report the incident to their local police station, or at their nearest housing office. Please take note of the person’s name and contact details, and any other information that may assist with the investigation,’ said Councillor Herron.

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